Currenty we have ePolicy Orchastrator which distributes McAfee 8.0i to servers. One server didn’t want to install the McAfee virussacn and the following error appeared in the EventViewer:
Event ID : 10005
Source : DCOM
DCOM got error “The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. ” attempting to start the service ntmssvc with arguments “-Service” in order to run the server:
{D61A27C6-8F53-11D0-BFA0-00A024151983}
Solution:
After investigating the GUID I found that it was from the Removable Storage Service. This service was indeed Disabled on the server where ePolicy Orchestrator wanted to install the antivirus client.
I changed the startup to Manual, without starting the service. Then I tried to deploy McAfee again and this time it went without any problem.
Other related errors : Event ID 10005 – DCOM Error VSS (swprv)
if you want to start the service => go to services.msc and start the Removable Storage service after setting it to manual.
If you want to get rid of this Event ID : 10005 =>
Just start the dcomlaunch services for now.
start > run > dcomcnfg > component services > Computers > My Computer > DCOM Config,
Delete the appropriate entries… (Press Delete key in the Keyboard)
Post a comment